New configuration options do not appear after refreshing the cache

If new configuration options do not appear in the backend of your store after refreshing the cache several times, try the following: 

  • Ensure the uploaded files' permissions can be read by Magento 
  • Flush Magento's cache and/or manually delete the contents of var/cache. In rare cases if var/cache is not writable by Magento, it will cache files in your system's tmp/ folder

Still need help? Contact Us Contact Us